Tickets with SLAs and context.
Each ticket shows the requester, the team and the history. Internal notes never reach the client.
Explore ticketsCoreDesk is the support platform for IT service providers with many clients.
Inventory kept up to date by the agent.
Agents for Windows, Linux and Android collect hardware, software and licences, and link each device to its asset.
Explore inventorySigned commands and RustDesk sessions.
The agent verifies every command before it runs. Sessions go through your own RustDesk server.
Explore remote accessEvery client in one overview.
Provider staff see tickets and devices across clients. Entering a client takes an explicit access grant.
Explore the back officeWindows, Linux and Android.
One agent per system, installed with two commands or through Intune. Remote access works from Windows, Linux and macOS.
- Windows 10 and 11
- Debian, Ubuntu, RHEL, Fedora, SUSE
- Android (beta)
- macOS (remote access)
Install and enrol an agent
# Install the package (Debian and Ubuntu) $ sudo dpkg -i coredesk-agent_1.1.0_amd64.deb Preparing coredesk-agent (1.1.0) ... ✓ coredesk-agent 1.1.0 installed $ sudo coredesk-agent enroll --token "<TOKEN>" --url "https://coredesk.your-domain.com" Validating the token ... ✓ Device enrolled in Cliente Alpha $ sudo systemctl enable --now coredesk-agent ✓ coredesk-agent.service active (running) # Status and first sync $ coredesk-agent status State ENROLLED Client Cliente Alpha Heartbeat every 5 min $ sudo coredesk-agent sync Collecting system, disks and network ... ✓ Inventory sent